Friday, April 12 • 10:30am - 10:45am
Snap Talk - Successful Project Work: The Secret Sauce to Keeping a Client Happy

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You got the project! Now what do you do to keep your client happy throughout the duration of the project? It’s all about establishing and maintaining expectations and communication. Rhonda will share her insights, using a few examples of projects she’s worked on while dealing with various personality types, from laid-back to micro-manager. She will provide you with some practical tips you can use in your own business, and you will learn what other consultants do to keep their clients happy.

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Rhonda Kleiman

Rhonda Kleiman Group
As a business reference librarian for over 35 years Rhonda has handled hundreds of client projects while working at the Research Institute of America, as Senior Info Specialist at the American Association of Advertising Agencies, and as Economic Development Manager at the Library... Read More →

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Kirsten Smith is an AIIP member.
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Librarian At Your Service, LLC

Chrissy Geluk is an AIIP member.

Friday April 12, 2019 10:30am - 10:45am