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Saturday, April 13 • 2:45pm - 4:15pm
TIPS Tables: Choose four 20-minute sessions from 7 options

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Dynamite Microsoft O365 Tricks
Chrissy Geluk
Chrissy will (perhaps) uncover some features in the Microsoft applications you probably use every day. In addition to some of these features (you have to come to the session to discover what these are!), Chrissy will provide tips on other applications that you may not have been aware that you had access to! Whether you are on a PC or Mac, these tips are applicable to all operating systems!

Ethics of Competitive Intelligence Collection in the Digital World
Judith Binder & Ellen Naylor
Join us to learn how social media and the Internet have changed the ways and means by which competitive intelligence professionals collect data and what the future holds for the profession. It’s the good, the bad, and the ugly … those client requests that challenge us to “delight” with success when clients are asking for the impossible.
We share how we deal with instant access to personal profiles (ours and theirs), overexposure at trade shows, and managing client expectations. There are some challenges we face since we capture competitive intelligence ethically.

Must-Know Techniques in Key Search Engines
Kirsten Smith
"Where I share tips for getting more out of search engines and impress a crowd of expert searchers. No pressure."
Kirsten's intent is to have everyone come away with at least one new powerful technique as the attendees share their own tricks.

New Gadgets for Indies/Infopros
Mark Goldstein
A showcase for the latest and greatest available tools for independent business practitioners, especially infopros. Mark will share some of his own favorites and survey some of the newest tech gadgets, software tools, and emerging tech innovations such as the Internet of Things, illuminating how they can address business effectiveness, personal productivity, improving quality of living, and be just plain fun. Participants will be asked to comment on their favorite hardware and software tools contributing to the mix. Mark will ruminate on what this all portents, projecting evolving market opportunities, and sharing a forward-looking view of evolving technology and applications that will capture the imagination (and perhaps pocketbooks) of infopros this year and beyond. Come share a rollicking and engaging ride through the technology roller coaster of our times.

No-Fault, No-Guilt Communication: Banish 'Sorry' Forever!
Ulla de Stricker & Cindy Shamel
Cindy and Ulla have collaborated in projects involving coaching in the art of communicating professionally and in a 'depersonalized' manner.  They illustrate how to keep the focus on facts, realities, and opportunities in exchanges with clients and colleagues (and family members!) and how to avoid the temptation to issue an apology where none is needed.

Recharge Outside the Business
Cliff Kalibjian & Matthew Von Hendy
Most of us know that it is generally a good idea to pursue interests or do activities that don’t involve work.  How do you do that when you are trying to be a solo independent information entrepreneur and you run all aspects of your business?  This session will offer some tips and suggestions about how to achieve a balance between the two without stressing yourself out.

Write, Right? Get Paid for Your Pen
Ruth E. Thaler-Carter
Writing about what we do or what we care about is a great way to build credibility and authority - and we can get paid for that kind of writing. Widely published freelance writer Ruth E. Thaler-Carter provides practical tips for finding writing assignments that pay, whether articles for various types of publications, blog posts, or our own books. Learn how to find paying writing assignments, negotiate better fees or rates, decide if and when writing for free makes sense, get paid after completing an assignment, and more. Attendees will come away with strategies, resources, approaches - and confidence in the ability to Get Paid for Your Pen.

avatar for Judith Binder

Judith Binder

Judith Binder launched the Research Group of RBSC Corporation in 2002.  RBSC provides business intelligence and insights for strategy, competitive intelligence, marketing, and product development.   Clients rely on RBSC to: identify emerging trends, drivers, disruptors; monitor... Read More →
avatar for Chrissy Geluk

Chrissy Geluk

Librarian At Your Service LLC
Chrissy leverages her skills learned in library school, specifically “reference interview” techniques. The traditional reference interview consists of five themes: approachability, interest, listening/inquiring, searching, and follow-up. Chrissy applies these principles (plus... Read More →
avatar for Mark Goldstein

Mark Goldstein

International Research Center
Mark is a technophile and technology visionary, activist, advisor, and entrepreneur with extensive experience and connections throughout numerous technology sectors. He is involved with a number of policy, economic development, professional and trade groups, as well as being a frequent... Read More →
avatar for Matthew Von Hendy

Matthew Von Hendy

Green Heron Information Services
Matthew Von Hendy is the principal and owner of Green Heron Information Services which was founded in 2012. During this time, he has negotiated a range of proposals and contracts with very big and very small clients.  He has experienced the ups and downs of this process and remembers... Read More →
avatar for Cliff Kalibjian

Cliff Kalibjian

Mr. Health Search
Cliff Kalibjian specializes in customized research and writing on any health or medical topic for consumers and professionals. As someone now vibrantly healthy for many years after overcoming a supposedly incurable disease diagnosed in childhood, Cliff knows firsthand about the necessity... Read More →
avatar for Ellen Naylor

Ellen Naylor

The Business Intelligence Source
Ellen Naylor is one of America’s pioneers in competitive intelligence (CI) and Win/Loss analysis. Naylor initiated Verizon’s first CI program for enterprise marketing in 1985. Ellen’s company is in its 25th year. The company’s research has consistently helped companies beat... Read More →
avatar for Cindy Shamel

Cindy Shamel

Shamel Information Services
Cindy has logged over 20 years of consulting experience and has learned to successfully communicate the good, the bad, and the ugly in real time or in writing.  She has served clients in a wide range of industries including biotechnology, pharmaceuticals, aerospace and defense, printing... Read More →
avatar for Kirsten Smith

Kirsten Smith

Kirsten J Smith
Yahoo Directory, Northern Light, and Ask Jeeves were Kirsten's first loves back in the early days of the world wide web but now she’s all about the Google. Kirsten had the best job in the world as a news librarian for Canada’s largest newspaper company. After 24 happy years, the... Read More →
avatar for Ulla de Stricker

Ulla de Stricker

de Stricker Associates
During many years of assisting clients in information systems and knowledge management related projects, Ulla perfected her skills in tailoring communication for sensitive situations involving diverging expectations and differing perceptions of priorities on the part of individuals... Read More →
avatar for Ruth E. Thaler-Carter

Ruth E. Thaler-Carter

I can write about anything®
Ruth E. Thaler-Carter first got paid to write in high school and has been generating paying writing work ever since. She has been published locally, regionally, nationally and internationally in newspapers, newsletters, magazines, books and booklets, websites, and blogs on a wide... Read More →

Saturday April 13, 2019 2:45pm - 4:15pm EDT